FAQ

We provide one-on-one consolation to ensure the highest quality service in the water testing industry.

DentiSafe is a North Carolina-owned, full-service water testing company with a mission to educate those serving in the dental field. We provide one-on-one consultation to ensure the highest quality service in the water testing industry.

The ADA statement on dental unit waterlines is as follows, “the CDC recommends that dental unit waterlines used in non surgical procedures measure less than or equal to 500 colony forming units of heterotrophic bacteria per 1 ml of water. Which is the standard set for drinking water by the Environmental Protection Agency(EPA)”

We recommend following the Dental Unit manufacture’s IFUs for maintaining and monitoring the dental unit waterlines. You also may contact us directly for a no charge consultation.

Simplate HPC and R2A agar HPC. Both testing methods have their place in DUWL testing. Simplate HPC is recognized by the EPA as the standard in testing potable water for infectious pathogens that in DUWL could affect patients, Doctors and staff. R2A agar HPC is a much broader spectrum test that provides worst case scenario

Yes, based on the CDC’s website, “ health departments reported almost 7,500 cases of legionnaires disease in the united states in 2017”, we recommend testing at least once a year.

There is an “aseptic” technique to collecting the water samples. Please refer to our “How to Video” on our website.

In our post results consultation we will work with you and your staff to correct the water problem. We will be with you ever step of the way until the problem is corrected.

No, these results are confidential and we will not share them without your consent.

Our goal is to have the results back to you within a week of plating the samples.

We will send the results via email and follow that up with a conference callwith one of our water testing representatives.

There will be a prepaid overnight shipping label included in our testing kit.

The shipping is included in the cost of the testing kit.

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